Asking for a person Can I speak to Jane please? Saying who you are Hello, This is John ( this is john speaking. ) Asking who somebody is Who is that? ( who is that speaking? )
Asking for a number Can / Could I have extension 2046? If somebody is not there I am afraid she is not in at the moment. Can I take/ leave a message? Please leave your message after the tone. I will call again later. Could you ask her to ring/call me back? Could you ask her to call me at/on 637022? Could you just tell her Jake called?
Asking people to wait Just a moment, Hold the line please. Hold on a moment please. Hang on. Wrong number I think you have got the wrong number. I am sorry, I have got the wrong number.